HP Envy 114 stuck initializing

[retrogamefan42]

My printer is stuck initializing. I did a power cycle by unplugging the device from the power cable and unplugging it from the wall outlet and held the power button down for 30 seconds. This did not work. After five minutes I plugged the printer back into the outlet and it began initializing and has been stuck initializing. The power light is flashing. I also power cycled the WiFi and repeated the aforementioned steps. This also did not resolve the issue.

[Nal_NR]

Hi @retrogamefan42 ,

Welcome to the HP Support Community.

I'd like to help!

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

This might require one-on-one interaction to fix the issue as this could be hardware. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

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