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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Envy 120 missing paper tray (Envy 100 tray Compatible?)

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06-10-2020 10:42 AM
I bought an HP Envy 120 that’s missing the paper tray and was wondering if the paper tray for an Envy 100 is compatible with an Envy 120. If not, where can I buy a paper tray for my Envy 120.
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06-22-2020 02:43 AM
It arrived and only needed a small modification to fit into the envy 120. I had to use a dremel tool to cut off the piece of plastic on the front left of the paper tray that meets the gear on the printer and prevents it from sliding all the way in. The left gear on the printer acts as a sensor to tell if the paper tray is inserted, you’ll have to jam it so that it thinks there is always a paper tray insterted. You’ll also have to cut of the front metal handle on the tray if you want the display to fold in completely.
06-13-2020 12:45 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, To get the answer to this question, the HP Envy 100 printer photo tray is not compatible As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee
06-22-2020 02:43 AM
It arrived and only needed a small modification to fit into the envy 120. I had to use a dremel tool to cut off the piece of plastic on the front left of the paper tray that meets the gear on the printer and prevents it from sliding all the way in. The left gear on the printer acts as a sensor to tell if the paper tray is inserted, you’ll have to jam it so that it thinks there is always a paper tray insterted. You’ll also have to cut of the front metal handle on the tray if you want the display to fold in completely.