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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
SW0713
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HP Envy 4501 Printing Blank papers

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HP ENVY 4500 e-All-in-One Printer series

Hi there, 

 

I just bought this printer practically new and I finally got it hooked up and receiving print jobs however, every single print job results in all blank papers. I tried cleaning the ink carts, I tried troubleshooting, I tried realigning everything yet nothing is working. There is both colored and black ink stocked into it.

 

Please help.  

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KrazyToad
HP Support Agent
HP Support Agent
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@SW0713SW0713

 

Welcome to HP Support Community


I would like to help

 

Does the Test Page prints when you clean the Printhead?

 

  1. On the printer control panel, touch the Settings icon ().

  2. Touch Tools, and then touch Clean Printhead. The printer cleans the printhead, and then prints a test page.

  3. Check the print quality of the test page.

    • If the print quality is good, touch Done.

    • If the print quality is not good, touch Clean Again. The printer cleans the cartridges again, and then prints another test page.

NOTE: 

You might need to clean the printhead several times for optimal print quality.

  1. On the printer control panel, touch the Settings icon ().

  2. Touh Tools, and then touch Clean Printhead. The printer cleans the printhead, and then prints a test page.

  3. Check the print quality of the test page.

    • If the print quality is good, touch Done.

    • If the print quality is not good, touch Clean Again. The printer cleans the cartridges again, and then prints another test page.

NOTE: You might need to clean the printhead several times for optimal print quality.

​​​​​​Link: https://support.hp.com/in-en/document/c03765731https://support.hp.com/in-en/document/c03765731


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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