HP Envy 4520 Legal Size Printing

[Steve4158]

I tried this solution, but the printer tells me to close the paper tray door and won't print. It is really frustrating when an incomplete "solution" is on the official website.

[A4Apollo · Accepted solution]

Hey there! @Steve4158, 

What is the legal paper size you are printing?

By default, the printer does not support printing legal paper size. You need to change the settings to custom paper size and then try printing.

Refer the printer specifications page for more information. Click Here

Try the steps recommended below to create a custom paper size. (Windows Only)

Create a custom paper size from Windows Devices and Printers.

Step 1: Create the new custom paper size

To set up the new custom paper size, create the new size option in the printer properties.

1. Search Windows for control panel, select Control Panel from the list of results, and then click View devices and printers.

2. Click the icon for your printer, and then click Print server properties.

   

   NOTE: 

   If Print server properties does not display, right-click an empty area in the Printers window, select Run as administrator from the drop-down menu, and then select Server Properties.

3. If the User Account Control window displays, click Continue.

4. On the Forms tab, select the Create a new form check box, and then type a name for the new paper size in the Form nametext box.

   NOTE: 

   You must choose a different, unique name for the new custom paper size. Do not use an existing paper size name.

   1. Create a new form

   2. Form name

5. Select Metric or English, and then type the dimensions of your custom paper in the Width and Height text boxes.

   NOTE: 

   Leave the Printer area margins set at 0.00.

   1. Metric or English

   2. Width and Height

6. Click Save Form, and then click OK or Close.

   NOTE: 

   Supported paper sizes vary by printer. If you input custom dimensions that your printer does not support, the new custom paper size does not display when you attempt to print. Check the printer specifications for your printer for more information on supported paper sizes..

Refer this article to know more information about creating a custom size paper. Click Here

Also, Try the steps recommended below.

Step 1: Open your spreadsheet in Excel.

Step 2: Click the Page Layout tab at the top of the window.

Step 3: Click the Size button in the Page Setup section of the ribbon at the top of the window, then click the Legal option.

Refer the printer user guide to know more information about loading media paper on the printer. Click Here

Note: Refer page 8 for more information.

Hope this answers your query! 
Have a pleasant weekend ahead! 🙂

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[Steve4158]

I kept trying to get the paper to work since others seemed to get it working. After multiple attempts at repositioning the paper and hitting "legal" under paper size, it did finally work.

[Riddle_Decipher]

@Steve4158 I'm writing on behalf of my colleague @A4Apollo as the tech is out of office for the day,

I'm glad that worked and if you need anything else, feel free to get back to us, anytime.

Have a good day, ahead.