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‎11-21-2021 07:38 AM

HP Recommended
Product: HP Envy 5055
Operating System: Microsoft Windows 10 (64-bit)

HP Envy 5055 error code 0XDB0436BC

I re-boot the printer and it prints, but still keep getting this error code and can't find any resolution to get rid of it. 

Category:
5 people had the same question
1 REPLY 1

‎11-24-2021 08:19 AM

HP Recommended

@Jenn2021

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, 
I understand you are getting this error on the printer screen. Let's try these steps to resolve the issue: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

And, also update printer firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
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