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‎10-16-2022 09:34 AM

HP Recommended
Operating System: Microsoft Windows 11

I keep getting error messages on my HP Envy 5055 printer.  I have unplugged from the printer and the wall and waited a while and then plugged back in but after a while a new error message comes up.  How do I fix this, please?  Thank you in advance.

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1 person had the same question
4 REPLIES 4

‎10-28-2022 12:44 PM

HP Recommended

Hi @ToniiiMack,

Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.

To assist you better may I have the exact error message.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rainbow23 - HP Support.
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‎10-28-2022 08:37 PM

HP Recommended

Many different codes: 

oxb8047B14

OXB3D30A2B

OXB3DD4A2B

 

 

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‎10-29-2022 04:28 AM

HP Recommended

Hi @1Ray_Ray

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.

 

I see that you are getting 0X error on your HP printer.

 

Please follow the steps listed below reset the printer.
1. Turn the printer on if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer if it does not automatically turn on.

 

You may also check this document. 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a good day.

 

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎10-29-2022 05:53 AM

HP Recommended

This did not correct the problem. It did enable me to use printer for a short time, but the error came back. 

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