• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-13-2019 05:29 PM

HP Recommended
Product: HP Envy 5540
Operating System: Microsoft Windows 10 (64-bit)

One solution to an earlier request required the IP address of the printer.  I searched the Web for directions for determining that address, but none of the offered suggestions worked.  Most of them required finding the printer properties and then going to the General or Ports tab to look at the location information.  In the General tab the location information is blank, and in the Ports tab selecting Configure Ports generates a message saying that this operation is not supported.  Is there a way to determine the IP address of the HP Envy 5540 wired to a USB port, or does it not have an IP address?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2019 10:24 PM

HP Recommended

IP's are only used by networked printers (WiFi or RJ45 cable).

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-13-2019 10:24 PM

HP Recommended

IP's are only used by networked printers (WiFi or RJ45 cable).

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.