HP Envy 5540 - unable to install drivers on windows 10

[Minoush]

I get "Call to DriverPackageInstall returned error -536870329 package 'c:\Program files\HP\ HP ENVY 5540 series\DriverStore\Yeti\hpygid20.inf" error when trying to install the driver (either full or just drivers). 

I've tried a bunch of articles on the HP forums (disabling firewall, removing printer drivers and files, disabling driver signature enforcing, etc.)

I've tried all these...but still not working, very frustrating...

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Installation-failure-shows-error-13-hpygi...

https://h30434.www3.hp.com/t5/Inkjet-Printing/Printer-driver-installation-error/td-p/5890445

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Driver-installation-fails/td-p/5796279

[Jeet_singh]

Hi @Minoush,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand you are having issues installing the printer software. Don't worry as I have a few suggestions which should help you resolve this issue.

Splendid effort and fabulous description of the issue before posting. Kudos to you on that score. You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you.

As I understand you have already tried all possible troubleshooting requried for printer and still having the issue, I would suggest this could be related to the computer. 

I would suggest you ensure all the drivers are up to date, If so, then the next step would be to create a new administrator local user account and check if the issue gets resolved.

For more assistance, please follow this link.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[Minoush · Accepted solution]

I think my windows installation got corrupted somehow (I see permission errors in windows event viewer for various services and processes). I've reset my Windows installation via windows recovery mode and it worked. Thx.

[Minoush]

I fixed it myself per my previous post

[Jeet_singh]

Hi @Minoush,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂
Regards,