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‎05-02-2019 08:43 AM

HP Recommended

I am staying with my friend who has an HP Envy 5546 printer which prints blank pages. It is out of warranty. Both print cartridges have been changed and it won’t even print it’s own test page or the page after cleaning print heads. It sounds as though it is printing but the end result is a blank page. I’d be very grateful if anyone has any ideas. Many thanks, Kat.

2 REPLIES 2

‎05-02-2019 10:45 AM

HP Recommended

Hello,

Please click https://support.hp.com/us-en/product/hp-envy-5540-all-in-one-printer-series/5447939/model/7770153/do... to access the steps that should resolve the issue .

 

 

Regards,
Jabzi

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‎05-03-2019 02:12 AM

HP Recommended

Thanks Jabzi. But I’ve done all of that already and it hasn’t made any difference. Any other ideas would be welcome!

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