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‎03-20-2024 10:36 AM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer

Yesterday my printer wasn't responding, so I held the power button down to shut it down so I can reboot it. Once it was done shutting down, I wasn't able to bring it back on, so I unplugged it and let it sit for a while. Once I plugged it back in I was able to get it to power on, but it constantly shows an error code, or when it gets further, it'll try to "setup the printer" and then it errors out and tells me to turn it off and back on, but once I do that, it either doesn't come back on, or shows different error codes. Very rarely it'll get to the calibrating point and will start to print the calibration page, only to error out and leave a piece of paper stuck in the carriage tray. I'm at my wits end with this, as this is pretty frustrating. Printer error code.jpgPrinter error.jpg

2 REPLIES 2

‎03-20-2024 11:23 AM

HP Recommended

Try the following suggestions

https://www.reddit.com/user/PrinterAssistant/comments/ck7dgo/how_to_restore_hp_5660_printer_to_facto...

 

Please let me know if any work!

 

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‎03-28-2024 09:20 AM

HP Recommended

None of these worked as the printer will not stay on long enough to get anywhere with troubleshooting it. I ended up replacing it and recycling the printer in question. Thanks though!

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