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‎05-01-2021 02:00 AM

HP Recommended
Product: HP envy 6000

Waiting for light to turn purple about half an hour how long does it take?

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2 people had the same question
3 REPLIES 3

‎05-05-2021 09:04 AM

HP Recommended

@Blomquist

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 

  • Are you trying to print from an Android or Apple phone? 

  • What seems to be the exact issue with your HP Product today?  

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎06-20-2021 09:02 PM

HP Recommended

Mine is blinking Amber.  I took it out of the box, plugged it in , and waiting perinstrucions for it to turn purple.  Been 12 minutes.

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‎06-20-2021 10:18 PM

HP Recommended

I waiting  another minute.. got impatient and pulled the power cord. Plugged it back in and it almost immediately turned pruple. Went ahead with install. no incidents. I don't recommend a hard unplug like that. I got lucky. 

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