HP Envy 6000 all in one printer is offline on my Mac

[Leo19657]

I cannot get my printer back online.  I have tried all the actions provided in the help icon.

[Rainbow23]

Hi @Leo19657,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing printer offline issues with your HP ENVY 6055 All-In-One Printer when printing from Mac computer.

Please follow the steps listed below to reset printing systems and then add the printer.
1. Click the Apple menu, and then click System Preferences.
2. Click Printers & Scanners, Print & Scan, or Print & Fax.
3. Right-click (or Control + click) anywhere inside the Printers window, and then click Reset printing system.
4. Click Reset or OK.
Note: Once you click on reset any other printer added to this computer will also get deleted and needs to be added again.
5. If prompted, type your username and password, and then click OK. The printing system resets.
6. Turn off the printer, wait 5 seconds, and then turn on the printer.
7. Wait until the printer is idle and silent.
8. In the Printers window on the Mac, click the Add button.
9. Select your printer from the list, and then click Add.
It might take a few seconds before your printer displays in the Printers list.

You may also follow the video in this document

Let me know if this works.
Take care and have a good day.

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[JessikaV]

Hello, 

HP printer is offline or unavailable

JessikaV
HP Support Community Administrator