HP Envy 6055 Signal / Cartridge Errors

[darobsman]

Greetings!

I have two issues with my HP Envy 6055 printer.  This first started out as a network disconnection error.  Normally, when that happens, I unplug the printer and restart, and that solves the problem.  This time it did not.  At first, I was only unable to print from my desktop, but still able to print from my laptop.  As of now, I can no longer print from any device. 

With the latest restart (I tried that several times), I now have cartridge errors.  All 3 lights (on the side of the printer, as well as the two inside the cartridge tray) are blinking, with an "E" (error) on the display.  I printed from these cartridges a few days ago, without any issues.  I have tried taking out the cartridges, unplugging and restarting without them in the printer, then reinstalling the cartridges after the restart - without success.  I have the same issue. 

I do need to numerous pages within the next week, so any ideas or solutions would be greatly appreciated!  Thanks!

[Echo_Lake]

@darobsman

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I appreciate your efforts to try and resolve the issue. If you have already performed the steps from the document- Blinking Lights and Error Codes and the issue persists, it could be a hardware failure. 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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