HP Envy 6230 B/W printouts poor quality and with horizontal streaks but NOT when photocopying

[ArtVandelay316]

Recently I have been having issues with my HP Envy 6230 Printer. Ink is not low (at least half full) and when I print out in B/W from PC the printouts are faded, horizontal lines show on areas of the page and some elements of the printout are so faded/partially printed they almost entirely invisible (e.g. a logo at top of page). Initially I had this issue only when printing from the web browser, but since then even when printing a PDF direct from Adobe PDF Reader it also does it. Interestingly a direct photocopy using the flatbed scanner prints out absolutely fine.

I have done cartridge deep cleans including Level 3. No help whatsoever.

Anyone else experienced this and know what the problem is?

Many thanks in advance.

[sandytechy20 · Accepted solution]

@ArtVandelay316

Welcome to HP support community.

Update the printer firmware

Here are the steps:- Click here

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver.

Click here to download the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.