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HP Recommended
HP Envy 6455e
Microsoft Windows 11

Hello, 

this may be a weird question, but I can not find a solution anywhere. 

 

After restarting my printer, doing updates etc... it is showing a 0? the information light is illuminated, the scan button is illuminated and the copying button is blinking different colours. 

 

it still prints? so I am just confused. I don't really want those always to be on. I only use my phone or laptop to print / scan etc. So I do not need the lights to always be on in the front. they do turn off when in sleep mode.20230104_132014.jpg

 

does anyone have a solution? see photo

1 REPLY 1
HP Recommended

Hi @ShanC9,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Envy 6455e printer wherein the lights start flashing and it does not print.

 

Please follow the steps from this document.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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