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My HP Envy Inspire 7900 printer has a blue screen with error code B8084696 flashing on the front. I've unplugged it and tried pushing the power button. I'm ready to buy another printer.. Not HP since this one has not been user-friendly. Support is hard to find now that my warranty expired in March 2023. Can anyone help?

3 REPLIES 3
HP Recommended

Hi @Abby0716 

 

Welcome to the HP Support Community.

 

I understand that you are getting a printer error, I am glad to assist you.
 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

Raj2111
I am an HP Employee

HP Recommended

This worked temporarily. I was able to perform the steps, but after printing two documents, I now have the same error as before. I tried repeating the steps, but it does not work at all now. 

HP Recommended

Hi @Abby0716 

 

Thank you for posting back, We are sorry that the issue is not resolved when the above troubleshooting steps were performed.
 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile.
 

Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

 

 

Raj2111
I am an HP Employee

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