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‎09-02-2019 04:23 PM

HP Recommended
Product: HP Envy Photo 7855
Operating System: Microsoft Windows 10 (32-bit)

I am trying to print envelopes using my HP Envy Photo 7855.  Online videos suggest that all I have to do is to place envelopes in the photo tray and then use the screen to confirm that I have loaded envelopes in the photo tray.  Problem is, the screen where you confirm the paper you have installed in the tray will not allow you to choose the photo tray, only the main tray.  So I can't print envelopes.

1 REPLY 1

‎09-05-2019 01:20 PM

HP Recommended

@Timmo1

 

Welcome to the HP Support Community.

 

Here is a document to help you print envelopes: https://support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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