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- Printing Errors or Lights & Stuck Print Jobs
- HP Envy Pro 6400 Cartridge Latch broken

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01-29-2023 04:45 AM - edited 01-29-2023 04:49 AM
Product: HP ENVY Pro 6420 All-in-One Printer
HP Envy Pro 6402 Printer. The Latch that holds the black ink cartridge popped off while changing the cartridge.
Tried a lot to fix it, then a small side of the holder may be broken (not sure).
Can anyone please provide instructions on how to buy and re-install a black int latch+slot?
I can print with single cartridge mode (color only, which is unbroken)
I am in Munich, Germany. Do not have warranty.
Could not find any email address so writing here.
Athoy
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