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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@SDS509
Welcome to the HP support community.
I understand that the purple light is flashing, I am glad to assist you.
- This occurs when the printer experiences an error while connecting with Wi-Fi Protected Setup (WPS).
- Press and hold the Wireless button
on the back of the printer for five seconds to reset the wireless connection, and then set it up with WPS again.
- For more information, go to HP printer setup (HP Smart app).
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
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