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MONSTER
Microsoft Windows 10 (64-bit)

Hello there. I have an hp inkjet 415 printer. I just bought it about 6-7 months ago.

 

 I moved my house recently. Unfortunately, there was a blue handle inside the printer that I had to remove when moving. I did not remove it. As a result, all the ink in the tank has spilled out. I had a laser printer before and I had never encountered any problems while moving such as that . I have now cleaned all the ink in the printer. I chose to do it myself, since I thought the guarantee doesn't include my problem because of  my mistake.

 

Luckily my printer is working now but despite all my effort, I can't adjust the page size. I mean my printer now starting too late to print so the paper finishes and  naturally it gives a paper size error when it comes to the end of the paper. E2 error. Help please.

3 REPLIES 3
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@mustafaturkey

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/id-en/product/hp-ink-tank-310-series/16180943/document/c05629636

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Привет. Я выполнил все шаги, как в инструкции, но при копировании формат Письма сканируется и дает ошибку E2

 

HP Recommended

@Артем9

 

  Hi! Welcome to the English HP support comunity! If you prefer to post your question in your preferred language, see the below options that are available. German: HP Kundenforum Spanish: Foro de usuarios de HP French: Forum des utilisateurs Portuguese: Fórum dos usuários HP Chinese: 惠普个人客户支持论坛 Korean: HP 지식커뮤니티 Alternatively, please feel free to post a revised message in English.

Sandytechy20
I am an HP Employee

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