HP Ink Cartridge Reward

[AninditaM]

Dear HP team,

I recently purchased an HP genuine ink cartridge and on installation a pop up box appeared asking me to claim my rewards. However, I accidently closed the pop up box without reclaiming the reward. Is there any way in which I could make the box reappear and reclaim the reward?

[DavidSMP · Accepted solution]

Hi @AninditaM,

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. After reading your post I see that you require information on how to claim the ink cartridge rewards. It will be a delight to assist you here. 😉

Superb description and brilliant understanding of the issue before posting. :)Kudos to you on that score. :)You are a valued HP customer and it is paramount to assist you here. It has been an absolute pleasure to work with you. 🙂

Since you are not able to claim it now, I would request you to contact HP phone support by following these steps to try and get the issue resolved.

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear.

They will be happy to assist you immediately.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.  🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

[DavidSMP]

Hi @AninditaM,

It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing to work with and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.  

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

[jvadavi]

I am just now informed by HP Chat Technician Harjit that there is no Rewards Offer for any printer except Grand Tank series printer. He also informed me that the Claim Reward page pops up after installing genuine Hp ink Cartridges on any other printer because the software has not been update. If this is correct, are Hp customers allowing Hp to collect printer details for no useful purpose for the customer?