• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Ink Tank Wireless 415
Other

Hello,

I have HP Ink tank 415 for a few years and today when I used a copy function, the printed sheet wasn't printed to the end, there's like 2cm blank where should be the text and the printer shows E2 error. Tried unplugging from the power, that didn't help. Printing and normal scan works good.

1 REPLY 1
HP Recommended

@Dzonda

 

Welcome to the HP support community.

 

I understand that you are getting an E2 error, I am glad to assist you.

  • An E2 error occurs when the printer attempts to print a single-page or multi-page print job, and the paper length selected in the print settings does not match the length of the loaded paper. The printer then prints out the first page with errors.
  • You can resolve the error by canceling the print job, and then changing the print settings in the printing software.
  • Press the Cancel button to cancel the print job or clear the error.

Refer to this HP document for more assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.