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‎12-31-2019 03:11 AM

HP Recommended
Product: HP Ink Tank Wireless 415

Hi, need help. My HP Ink Tank Wireless 415 is not working. There is a blinking light on the very small icon on the top right showing the printer ink. I already replaced the black ink while the rest are still full. However the printer still won’t work. Please help. 

 

1 REPLY 1

‎01-02-2020 11:34 AM

HP Recommended

@DylanLayla

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Turn the printer on, if it is not already on.

  1. Wait until the printer is idle and silent before you continue.
  2. With the printer turned on, disconnect the power cord from the rear of the printer.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 60 seconds.
  5. Plug the power cord back into the wall outlet.
  6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

If the issue persists, follow the steps on Page 10 Chapter 2 onwards for the blinking lights: http://h10032.www1.hp.com/ctg/Manual/c05790186

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 

 


I am an HP Employee

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