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‎05-04-2020 02:44 AM

HP Recommended
Product: HP Envy
Operating System: macOS 10.14 Mojave

HIya, I set up my printer when I bought it, just over a week ago. I thought that it had registered for the free ink trial, but the ink has just run out and it looks like it isn't set up. I am not getting the option to add the 7-month free trial anymore. Is there any way to rectify this? Thanks

1 REPLY 1

‎05-05-2020 03:18 AM

HP Recommended

@EmCz, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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