• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-05-2018 06:20 AM

HP Recommended
Product: Envy 5000 series
I recently purchased an Envy 500 series printer with 5 months instant ink awarded. I have searched for a code but cannot find one. I have signed up to instant ink without a code. Will I now lose the 5 free months. Thankyou for your time.
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2018 08:15 AM

HP Recommended

Hi @grangran1 ,

 

Thank you for responding,

It's great to have you back 😉

 

No worries, I've activated the 5 month's trial period to your account. Please log into your instant ink account and let me know. 🙂

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Barachiel
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎02-06-2018 08:55 AM

HP Recommended

Hi @grangran1 ,

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

Please reply to me in a private message with the following information:

 

Your full name.

Your HP instant ink account no.

Is your shipping address correctly updated in the HP instant ink account page?

 

I'll watch out for your reply. 🙂

Barachiel
I am an HP Employee

Was this reply helpful? Yes No

‎02-06-2018 10:41 AM

HP Recommended
How do I reply to you in a private message please. I am unable to. Thankyou
Was this reply helpful? Yes No

‎02-06-2018 10:53 AM

HP Recommended

Hi @grangran1 ,

 

Thank you for responding,

It's great to have you back 😉

 

And to help you out, I'm sending out a Private message.

 

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage 

 

Keep me posted,

Good Luck.

Barachiel
I am an HP Employee

Was this reply helpful? Yes No

‎02-08-2018 08:15 AM

HP Recommended

Hi @grangran1 ,

 

Thank you for responding,

It's great to have you back 😉

 

No worries, I've activated the 5 month's trial period to your account. Please log into your instant ink account and let me know. 🙂

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Barachiel
I am an HP Employee

Was this reply helpful? Yes No

‎09-12-2018 07:34 PM

HP Recommended

HP ENVY 5055

Was this reply helpful? Yes No

‎09-13-2018 03:04 PM

HP Recommended

@hanoooo9988

 

Thank you for being a part of HP Forums. I'll be glad to help you out. However, for an accurate solution, I would need more details:

Are you having trouble enrolling you printer in HP Instant Ink?

Could you please elaborate the issue?

Let me know!

 

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.