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‎03-18-2021 06:46 AM

HP Recommended

Hello, I have been handed a printer with one side that has come out above the toner as they were trying to open it they've broken the tray above. It seems to be unable to clip back in but looks as if it should do. Anyone got any advice or do we need a new tray all together?

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1 REPLY 1

‎03-21-2021 05:06 AM

HP Recommended

@bobh00

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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