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‎08-22-2023 08:02 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi! Printer is a HP Laser MFP 135a

 

I turn on the power, and the screen shows "System Initialise". After a few seconds it changes to "Wait Image".

 

On a Windows PC, I used usblist2.exe to install MFP135series_3inOne_WorldWide_V3.82.01.19_DS.hd

On the printer it says: Program error Power Off/On.
I downloaded the firmware from the hp website

I cannot connect to the printer using HP Smart on either Windows - perhaps because the Wait Image message is there?

I conclude that I need a way to perform a Factory Reset (to revert to the original device drivers) - but I cannot do this from any HP software, because it won't connect.


Please help me

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