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‎06-11-2022 10:29 AM

HP Recommended
Operating System: Microsoft Windows 11

HP LaserJet M234sdwe with Windows 11.  Printer is installed and online.  Issue is that I can print from my Windows 11 laptop today, then hours later or next day nothing prints.  Very frustrating.  I am printing using wireless too.  Printer is in the same location as my AT&T modem/router, but in another location I have the AT&T extender.

Any suggestions ?????

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1 REPLY 1

‎06-11-2022 09:11 PM - edited ‎06-11-2022 09:16 PM

HP Recommended

On your PC, go to control panel>devices and printers and then right click on the icon for your printer and select printer properties from the drop down menu. Then click on ports tab and see what type of port your printer is using. If it starts with WSD as the picture below does. Add new port and manually create an standard TCP/IP port using the IP address of the printer.

 

Repairatrooper_0-1655003459803.png

WSD ports are notorious at losing connection.

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