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‎11-20-2023 04:48 AM

HP Recommended
Product: HP LaserJet Pro M402dne
Operating System: Microsoft Windows 10 (64-bit)

Hello,

is there any way to disable sleep mode and automatic printer shutdown on printer HP LaserJet M402dne ?

In the properties of the power and sleep settings, I only find sleep and shutdown delay in minutes/hours.

The printer connected via USB turns off completely after few hours and does not print.

He must then physically wake up by turning on the Power button, then prints the queue.

 

Second question: Sometimes it happens that documents remain in the queue (PDF or Office printing) and the switched on (not asleep) printer will print them in maybe an hour.

 

Thanks in advance for the tips, the printer's FirmWare is the latest version...

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