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‎10-06-2021 02:14 AM - edited ‎10-12-2021 02:27 AM

HP Recommended
Product: HP Laserjet Pro MFP M26nw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

i have HP Laserjet Pro MFP M26nw, it was installed via network and working very good, but now its not printing, i have reinstalled my printer on my PC , while installing the HP Laserjet Pro MFP M26nw driver, when it comes to put the IP address of the printer, i add an IP address manually and its not finding the printer IP,  when i click on automatically search ip then setup find the printer IP address. 
Printer installed successfully with automatically search ip, i can scan my document from printer via IP address but i cant able to print from my PC to printer,  i have done many things but all is in vain, please tell me what to do ?

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3 REPLIES 3

‎10-12-2021 02:28 AM

HP Recommended

Please help????? 

 

 

no one is replying to me?????? 

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‎10-13-2021 08:17 AM

HP Recommended

Do you get an error when installing? What driver are you trying to install? Have you confirmed that the printer physically works by printing a test page from the control panel of the printer?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-14-2021 01:03 AM

HP Recommended

Sir First of all so many thanks for your reply..

 

Yes i received an error while installing, as i told you that HP software is not finding printer IP, when I install that printer on other system, Hp software find IP and install that printer without any error, its something on PC and what is that, i do not know?

Yes printer physically working fine,  5 users are using that printer and they can print without any error. 

i install driver from CD, then from internet and via window update also , but not working for me.

scanning is working but i cant print to that printer.

Please tell me what to do??

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