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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Laserjet M234sdwe cartridge door will not close

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03-10-2023 02:59 PM
I took an ink cartridge out of my HP Laserjet M234sdwe printer and tried to install a new ink cartridge . The top cartridge door will not close, either with or without the new printer ink cartridge installed. Do you have any recommendations?
03-11-2023 10:47 AM
Hello @plutoheart,
Welcome to the HP Support Community!
@plutoheart wrote:... The top cartridge door will not close, either with or without the new printer ink cartridge installed...
Can the door be closed with the old cartridge?
Follow these solution steps here: Replacing the toner cartridge .
Hope this helps! Keep me posted.
Andr-1611
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