• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I just moved the house a few days ago, and after moving, I can't use my printer anymore. I tried to press wifi button and "X" button, and then I could got the paper is written troubleshooting. It said to me; Your HP printer cannot find your wireless router. Check that your wireless router is powered on. Check that the printer's network name (SSID) matches the network name (SSID) of your wireless router. If the names don't match exactly, run the wireless network setup to configure your HP printer. *** 

I don't know what should I do. Can you please explain what should I do? I use Mac book and my macOS is Mac OS Ventura version 13.0.1

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.