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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Laserjet MFP M29w is offline.

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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11-09-2023 09:36 PM
I just moved the house a few days ago, and after moving, I can't use my printer anymore. I tried to press wifi button and "X" button, and then I could got the paper is written troubleshooting. It said to me; Your HP printer cannot find your wireless router. Check that your wireless router is powered on. Check that the printer's network name (SSID) matches the network name (SSID) of your wireless router. If the names don't match exactly, run the wireless network setup to configure your HP printer. ***
I don't know what should I do. Can you please explain what should I do? I use Mac book and my macOS is Mac OS Ventura version 13.0.1
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