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‎09-16-2024 04:06 AM

HP Recommended

Hello 

 

I have a user which is currently having issues with printing from a HP LaserJet p2015. We have installed the latest version off the driver from this page HP LaserJet P2015 Printer series - Specifications | HP® Support and it still instantly errors when trying to print from it.

 

This has happened after a W11 update so I assume there is a compatibility issue?

 

Troubleshooting;

Reinstalled the printer drivers with printer not attached
Device sat at Idle instead of erroring 
Tested a print and the print instantly error's 
Restarted the spooler

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