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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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hello everyone,
As soon as the printer starts up, both LEDs flash. Resetting using the power button did not solve the problem. After starting I get the HP logo, then the display will turn white. Unfortunately I can't find anything about it in the manual. Does somebody has any idea?
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Thanks for help
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
It's a defective mainboard.
When the printer is ON open/close the toner cartridge door 5 times and the printer should print an engine test sheet.
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