• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet Pro 300 color MFP M375nw

Hi I have had this laserjet pro since 2014.  As an ex employee I am loyal to HP.  It has developed a sensor issue where the paper constantly doesn't pick up and the only way I can get it to work is to open the back cover and wait a minute and then close it.  I had a guy out to it and he said the sensor is gone and cannot be replaced.    It is really annoying and I have the replacement cartridges 305A  CE411A to use up.    

Has anyone else had this issue?  And if so is it a scrapage situation and if so can I buy another which will use the same cartridges.  All help gratefully received.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.