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‎04-12-2022 12:06 PM

HP Recommended

HP laser jet MFP M26nw. Gets stuck on initializing, after a few hours finally says ready. Make one copy, now screen stuck on copy. Only way to clear it is turn it off, then on. Back to stuck on initializing!  I’ve done all previous tips,unplugged everything.  taken toner out tip, hard reset tip, etc. I have read every post on the initializing problem and tried every tip. Trying to make copy of tax return and so far it’s taken me 3 days and still not done.  Anyone ever get this resolved?

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1 REPLY 1

‎04-15-2022 11:43 AM

HP Recommended

@SharonMich

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 

Firstly, update the printer firmware:

  • Click here to download and install the latest printer firmware from your PC.
  • Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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