HP M110W Cartridge Protection

[Bob_M158]

I have a new toner cartridge for my HP M110W.  Apparently there's a setting I need to change in order for the cartridge to work (I've been at it for a couple hours now.) The several guides I've read point me to settings and adjustments that do not appear when I navigate to the printer's IP address.  

Can anyone assist me?

Thank you.

[Anand_Andy]

Hi @Bob_M158,

Welcome to the HP Support Community

I understand you are facing an Ink cartridge issue with your HP Laserjet M110 Printer. Not to worry I will help you to get a resolution to resolve the issue.

Please follow the below steps:

·         Click on the “start” button on your computer, and then click “Devices and Printers” 

·         Find your HP printer and double-click it to open the “Settings” page. 

·         Click the text for “Estimated Ink Levels” under the heading of “Shopping Resources”. This will open the HP Toolbox window. 

·         Click the tab for “Cartridge Protection” 

·         Click the radio button next to “Disable HP Cartridge Protection”. 

·         Click the “Save Setting” button to save your new setting. Then, close the window. 

If the issue persists, then try to disable it from Printer's Embedded Web Server Page:

Refer to this document: Use the HP printer Embedded Web Server (EWS)

Reference Picture:

Hope this helps! Keep me posted. 

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