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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP M281CDW Printer stuck on Initializing

Create an account on the HP Community to personalize your profile and ask a question
05-15-2021 04:31 AM
@Jim275, Welcome to the HP Support Community!
I understand the printer is stuck. Have you tried power resetting the printer?
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.
If the issue persists, lets us perform an NVRAM reset.
I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
05-21-2021 01:20 PM
Sorry I was on travel this week. Here are all the things that I have tried and the printer is still stuck initializing:
- turned off the printer, unplugged it and replugged it directly into the wall. Turned the printer back on, but still stuck initializing.
- unplugged the printer, waited 60-seconds, plugged it back in - result the printer is still stuck initializing
- held the left bottom corner of the LCD screen through bootup - result the printer is still stuck initializing
- left printer unplugged while on travel for 6-days, powered up held the left bottom corner of the LCD screen through bootup - result the printer is still stuck initializing
No matter what I have done the printer is still stuck in an initializing state.
05-22-2021 11:14 AM
I'm sorry I was on travel this week. Here are all the things that I have tried and the printer is still stuck initializing:
- turned off the printer, unplugged it and replugged it directly into the wall. Turned the printer back on, but still stuck initializing.
- unplugged the printer, waited 60-seconds, plugged it back in - result the printer is still stuck initializing
- held the left bottom corner of the LCD screen through boot-up - result the printer is still stuck initializing
- left printer unplugged while on travel for 6-days, powered up held the left bottom corner of the LCD screen through bootup - result the printer is still stuck initializing
No matter what I have done the printer is still stuck in an initializing state.