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- Printing Errors or Lights & Stuck Print Jobs
- HP MFP 586f horizontal line when copying from ADF

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05-29-2024
01:21 PM
- last edited on
06-04-2024
12:13 PM
by
JessikaV
I have an MFP 586 I am working on, every-time a copy is made using the ADF a horizontal line is created on the trailing edge of the scanned document.
I have already cleaned both the bottom and top of the glass strip on the ADF. I have tried to recalibrate the scanner using the printers scanner calibration function. I even tried to replace the whole ADF unit as a last resort but I still get a horizontal line on every copy made out of the ADF.
Any suggestion would be lovely.
05-29-2024 01:27 PM
Just some added information,
- the flatbed scanner produces no horizontal line.
- Scans made using third party software produce the same result; line present when using ADF, no line present using flatbed.
- tried to hard reset the printer, to no avail
05-29-2024 01:40 PM
You need to go to the advanced service menus and adjust the either the scanning size or adjust the trailing edge. I usually program a 2 percent reduction which does not affect the output visibly but eliminates the line.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.