HP MFP283fdw 59.CO error

[mlim0812]

Since it is a known issue that 59.CO is a developer-disengagement motor that experienced a rotational error, why is HP not taking responsibility to fix the problem? I have tried all the follow-through actions and was told by HP support that it is costly to repair, so I better buy a new printer, even though I have bought it for less than 3 years. So HP slogan makes product that AMAZE, means amazingly low quality?

[Nal_NR]

Hi @mlim0812,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I can understand how disappointing and frustrating it must feel to encounter such an issue, especially with a product you’ve relied on and expected to last much longer.

59 error could be a bad motor or Developer motor rotation error. Remove all toner, power cycle the printer, and re-install one at a time, closing the access door each time before inserting another. See if one of the supplies seems to trigger the error.

Reset the printer:

• Turn the printer off using the power switch, and then wait at least 30 seconds.
• Turn the printer on and wait for it to initialize.
• If you are using a surge protector:
• Turn the printer off.
• Remove the surge protector.
• Plug the printer directly into the wall socket, and then turn the printer on.
• For 59.7X and 59.8X Errors, try a different toner cartridge. This might resolve the problem.
• If the error persists, contact customer support at www.hp.com/go/contactHP, or contact an HP-authorized service or support provider.

Keep me posted for further assistance

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