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HP Recommended
Microsoft Windows 10 (32-bit)

I JUST BOUGHT THIS PRINTER AND I'M TRYING TO GET IT CONNECTED TO MY WIRELESS NETWORK. IT KEEPS SAYING THAT MY WIFI PASSWORD IS INCORRECT AND I KNOW FOR A FACT IT IS NOT. I'VE TRIED CONNECTING BY PRESSING THE WPS BUTTON ON THE ROUTER AND THAT IS NOT WORKING EITHER.

1 REPLY 1
HP Recommended

@QTEMB

 

Welcome to HP support community.

 

  1. From the home screen of your printer control panel, touch the Wireless icon .

  2. Touch the Setup icon .

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

  6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

    NOTE: 

    Type the exact network name, including any uppercase and lowercase letters.

  7. Type the WEP or WPA key (network password), and then touch Done.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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