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‎12-01-2018 03:27 AM

HP Recommended

Ho sostituito la cartuccia del colore finita con la nuova (utilizzo solo cartucce originali, ed utilizzo la stampante solo x casa, per stampare 10/15 fogli alla settimana), ed avevo sostituito la nera una settimana prima,  e sul display è apparso il messaggio "Problema cartucce - Occorre sostituire le seguenti cartucce di inchiostro (simbolo nero)".  Da quel momento, non ha più cambiato nulla, non risponde a nulla e rimane bloccata li. Ho provato a sostituire nuovamente il nero (anche se era impossibile che fosse già scarica), ma il messaggio non è cambiato. Qualsiasitasto io prema, non risponde e non cambia messaggio. Ho anche provato a staccarla dall'alimentazione, ma nulla è cambiato. Cosa succede?

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‎12-01-2018 10:20 AM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Korean: HP 지식커뮤니티


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