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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Office Jet 8028 8028 stuck on the Low on Ink screen

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04-26-2022 12:59 PM
HP Office Jet 8028 The screen on my HP Office Jet 8028 printer has become stuck on the "Low on Ink" screen (says "HP recommends you have a replacement available..."). I can hit ok and hear a click, but the screen doesn't go away,
I need to scan and fax something but cannot get past the low ink screen.
04-29-2022 03:09 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Did you make any changes to your printer?
- When was the last time it worked fine?
Press OK on the printer control panel, or click OK on the computer screen to close the message and continue with the print job.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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I am an HP Employee