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‎07-26-2024 08:15 AM

HP Recommended
Product: HP OfficeJet Pro 8210 Printer
Operating System: Other

HP Office Jet Pro 8210 throws error code 0xb3000166  when trying to print. No information found on community boards previously about this error code. Printed fine last night. Started this morning. 

Category:
1 REPLY 1

‎07-27-2024 06:24 AM

HP Recommended

Hi @DerrickZ,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Error code 0xb3000166 on your HP OfficeJet Pro 8210 typically indicates an issue related to the printhead or the ink system. Here's a step-by-step guide to troubleshoot and resolve this error.

 

  • Turn Off and Unplug the Printer: Turn off the printer using the power button and unplug it from the power source. Leave it unplugged for at least 60 seconds.
  • Check the Printhead: Open the printer's access door to view the printhead. Make sure the printhead is properly seated. Remove and reinstall it if necessary.
  • Clean the Printhead Contacts: Gently clean the contacts on the printhead and inside the printer with a lint-free cloth lightly moistened with distilled water. Let them dry completely before reinstalling.
  • Check Ink Cartridges: Ensure that the ink cartridges are properly installed and not damaged. Replace any cartridges that are low or empty.
  • Inspect the Ink Cartridge Area: Look for any paper jams or obstructions in the printer’s paper path. Clear any debris you find.
  • Update Printer Firmware: Sometimes, firmware updates can resolve error codes. Check HP’s website for the latest firmware for your printer model and install it if available.
  • Perform a Hard Reset: After reconnecting the printer, perform a hard reset by turning the printer back on and following any on-screen prompts or instructions.
  • Run Printer Diagnostics: If your printer has a built-in diagnostic tool, run it to check for any issues and follow the recommended solutions.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
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