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‎03-15-2022 06:46 PM - last edited on ‎03-16-2022 08:50 AM by Retired

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Requesting feedback on how to address an error message when I attempted to print a page.  The printer is a hp Office Jet Pro 8610. The printer is not heavily used to print items.  Therefore, confused by the error message: "printer head failure."  I checked all the ink cartridges; and all are at an acceptable level.  How can I resolve the error message?  If all ink cartridges are good what is the problem?

1 person had the same question
1 REPLY 1

‎03-16-2022 04:38 AM

HP Recommended

https://support.hp.com/us-en/document/c04091615 




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