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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP Office Jet Pro 9120 Series

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04-05-2024 10:50 AM
This is a new printer and it's so frustrating because I've had printer problems for years with HP products. The printer works for a while, then it doesn't, so I buy a new one. This one I've owned for only 2 months. Now I have error code F1.01.01.02 and nothing has worked in terms of getting it back up and running. Someone please help!
04-05-2024 11:18 AM
Welcome to the HP Community --
I've had the opposite experience with HP printers over the years --
Means nothing, of course -- people care about their own problems.
Smiling.
I ran across a similar situation with a new HP OfficeJet Pro 9135e a couple of months ago.
F0.xx is a firmware error.
In my case, after fighting it for a bit, the solution was to Restore the printer to factory defaults,
Right after that, Restart both printer and computer,
Wait for the printer update it's Firmware (check printer control panel for confirmation that it's done).
EWS_9135_Restore_All_Factory_Defaults_1
If that doesn't work,
- Recheck / Adjust the Network connection to use a stable Ethernet connection
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Network > Primary Ethernet > Check / Adjust Status and other tabs...
- Check that you have added the printer to the router (manual / Static IP)
- Restart everything
- If necessary, redo that Restore to Factory Defaults.
No Joy?
I suggest you Contact HP Support and ask for help.
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References / Resources
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