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HP Officejet L7680 All_in_one
Microsoft Windows 7 (64-bit)

After a transport of the printer, at re install, I receive this error "Door open. Close Print-cartridge access door" whatever I do.

I tried all solutions provided by HP "online assistance".

1 REPLY 1
HP Recommended

The cartridge access door has a small plastic nib inside top right that is used to press the switch inside the printer when doors are closed. If it broke ( probably yes during the transport) you will need to replace the front door or fold a piece of paper instead the nib to press the switch so the printer thinks the door is closed.

 

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