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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- HP OfficeJet 4652 does not recognize new WiFi password

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07-26-2019 09:03 PM
Everything else accepted the new WIFI password from my new modem. The HP 4652 does not, the authentication type is WPA2-PSK. I have entered it numerous times correctly... HELP!
07-29-2019 09:19 AM
@Tatski, Welcome to the HP Support Community!
Make sure you are connecting the printer to the right Wireless network.
This printer supports only 2.4GHz network.
Reset the printer
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Reset the network settings to defaults on the printer
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From the home screen of your printer control panel, touch the Wireless icon
.
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Touch the Setup icon
.
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Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
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After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
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Touch the name of your wireless network.
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Type the WEP or WPA key (network password), and then touch Done.
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If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
If this does not help, resetting the printer to its factory settings may help.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee