HP OfficeJet 5200 All-in-One Printer series skipping lines when printing

[tc409]

HP OfficeJet 5258 All-in-One Printer series skipping lines when printing

[Kumar0307]

Hi @tc409

Welcome to the HP Support Community. I'd be happy to assist you.

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?
• Try making a standalone copy of a document in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

For now, let us try these steps to resolve this issue:

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

Click here to know different methods of updating printer firmware.

Check the estimated ink levels

On the printer control panel, touch the Ink icon  to display the current estimated ink levels. Replace any low or empty ink cartridges.

Clean the ink cartridges

1. On the printer control panel, swipe left on the display, and then touch Setup .

2. Touch Tools, and then touch Clean Cartridges.

3. If the print quality is unacceptable, touch Yes when prompted to perform the next level of cleaning.

4. NOTE: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform both levels of cleaning again.

Print a Print Quality Diagnostic report

1. On the printer control panel, swipe left on the display, and then touch Setup .

2. Touch Tools.

3. Swipe up on the display, and then touch Print Quality Report.

For more info on resolving print quality issues, kindly refer to this document.

Hope this helps! Keep me posted. 

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Have a great day!