HP OfficeJet 7612

[Aleksey86]

Replaced the printing head. On the MFP an error the printing head is absent, is damaged or incorrectly installed. Printing head new. What can be made?

[Riddle_Decipher]

@Aleksey86 

Resetting the printer can reset the connection with the printhead and clear any error messages.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

   NOTE: 

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

9. Wait until the printer is idle and silent before you proceed.

• If these steps resolved the issue, you do not need to continue troubleshooting.

• If the issue persists, continue to the next solution.

You may want to remove, clean the contacts and re-insert the printhead before trying again.

Removable printheads have a latch (or lever) indicated by the blue arrow below. If your printer has an ink system with a removable printhead, go to the section for printers with a removable printhead: Click here for details.

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